Important Information on our service

Thank you for your consideration and support during the Covid-19 pandemic. As you will be aware, a reduction in the numbers of people infected in Scotland has led to the current easing of lockdown.

However, there are some important restrictions still in force, and a number of these have an ongoing effect on the service that our practice can provide;

- Patients with possible Covid symptoms (particularly temperature, cough, altered sense of taste or smell) who need medical advice should contact NHS 24 (telephone 111) - not the GP practice.

- In line with Government guidance, consulting is initially being done over the telephone. If the clinician thinks you need to be seen at the surgery you will be given an appointment to come down.

- Due to social distancing restrictions we cannot use our waiting room; if you have been given an appointment please attend the surgery at your appointed time, ring the buzzer outside and inform the receptionist that you have arrived. Please bring your own mask if you have one – otherwise we will provide one.

- All consultations are carried out by clinicians wearing PPE. Our rooms are cleaned between each appointment.

- Please note that due to these changes we cannot offer the same number of appointments as we used to. The logistics of bringing you safely into the surgery, our staff donning and doffing PPE, and cleaning rooms between patients is very time consuming. We continue to work hard to provide safe and effective healthcare, and ask for your understanding while we adjust to the new necessities of Covid-19.

Tel: 0141 620 0333

For all the latest information and our policies on appointments, house visits and submitting photos, please check our practice policy.